Schlage Residential Products
have a limited lifetime mechanical and finish warranty, and 1 year
electronics warranty. See
here for details
How does Lockhouse handle
Schlage Lock warranties? Lockhouse
will service Schlage Lock warranty
issues for Schlage Lock products purchased from Lockhouse.com for period of
ninety (90) days from the date of
purchase. During this ninety (90) day period we will replace
or repair defective Schlage Lock products at our discretion. After this
ninety (90) day period you may
contact Schlage Lock Company, 1-888-805-9837, 7:00 AM to
6:00 PM CST, for warranty fulfillment. Lockhouse.com
will not address warranty issues for Schlage Lock products not purchased
directly from Lockhouse.com.
If you purchased your Schlage Lock product directly
from Lockhouse.com and a covered warranty defect occurs during the
first ninety (90) day period, please
complete the Return/Exchange Request Form, select
Warranty Claim for Reason for Return and provide details in the Comments box. We will promptly answer
your request with instructions.
