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Kwikset, Schlage, and Emtek Door and Security Hardware

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  Refunds
We can process returns and refunds only for items purchased directly from Lockhouse.com. We do not accept returns of:
  • Any item that is returned more than 45 days after delivery.
  • Any item that is not in its original and resalable condition.

Please do not send us items that do not meet the conditions listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

Your return will be processed within 14 days of receipt. If your return is not due to our error, we will deduct the original shipping costs from your refund. You will receive notification and receipt of your refund credit via US Postal Service.

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